Booking Flights

Projects Abroad recommends our trusted partner travel agent STFly to book your flights. They have over 35 years of experience arranging flights for volunteers and travellers around the world. Searching for flights online can be a time-consuming, overwhelming, and frustrating process – let them do the work for you!

They can help you book the best return flights, making sure you have the safest, most convenient, and most cost-effective flight options, no matter how complex your travel plans are.

Benefits of booking flights through STFly

Their experienced travel team offers a personalised service, drawing on decades of arranging flights for thousands of volunteers to countries around the world. Their staff have in-depth knowledge about the countries where we work and know the best ways to get you where you need to go!

This is a highly personalised, speedy, efficient service, and their staff take all of your specific needs and concerns into account

They use safe and reliable scheduled airlines

They look for changeable tickets whenever possible

They arrange transfers and connecting flights automatically

They keep you up to date with all the important details – timetable changes, overnight stops or delays, baggage allowances, and time-zone and date changes

They choose sensible routes and layover times

Some of the countries we work in are small and have specific airports that cannot be booked online. Their staff are able to book the exact airports you need to fly to.

If you want to travel independently before or after volunteering, they can help you book flights to wherever you are going, anywhere in the world

All volunteers travelling with STFly also have access to their 24/7 emergency phone number for help with flights

Frequently Asked Questions about Flights

Are flights included in the price?

Flights are not included in the price of your Projects Abroad trip. This gives you the flexibility to shop around and find the best deal on flights. We recommend STFly, but you can choose whichever flight provider is most convenient for you.

All you need to do is let us know your flight number and arrival time, and we’ll meet you at the airport when you arrive.

You can see the full list of what’s included in our prices here.

What is my destination airport?

You can find your destination airport for each project on your MyProjectsAbroad Page or by asking your Destination Expert once you have applied. In some destinations, you can choose to fly to an alternative airport for an extra fee.

If I can’t fly non-stop, will I have enough time for my
connecting flights?

Yes. STFly only books flights with connections guaranteed by the airlines. If there are weather-related or other delays, you will be booked on the next available flight. If that happens, you should call our in-country emergency number to let us know when to meet your new flight at the airport.

What if I need to change my flights?

No problem! All you need to do is contact STFly and they will make all the necessary changes on your behalf. Changing your flights will incur penalties and possibly a fare difference. They’ll let you know the exact amount before finalising any changes.

What will my baggage allowance be?

The amount of luggage you can take with you depends on each airline and booking class. STFly will let you know the allowance while working on your flight itineraries.

Can I choose my seats?

Maybe. This depends on the airline you are flying with. Some allow pre-arranged seating while others don’t assign seats until the day of the flight.

Do you offer chaperoned flights?

We do! Starting in summer 2025, we have chaperoned flights (sometimes called escorted or accompanied flights) from seven airports across the United Kingdom and the United States. This is where a member of Projects Abroad staff travels with your teen, helping them to navigate the journey to their destination. A fee applies, with limited places available, allocated on a first-come-first-served basis. Visit our Chaperoned Flights page for full details.