Refund Policy
Book Your Trip with Confidence
Planning your adventure shouldn’t be stressful! At Projects Abroad, we understand that life throws curveballs and your plans might change.
That’s why we offer a Risk-Free Booking Guarantee so you can book your trip with confidence and peace of mind.
It’s all part of our hassle-free approach.
Our Flexible Options
1. Unlimited Free Changes
Life happens and your plans might need to adjust. Don’t worry! Make unlimited changes to your programme dates, duration, programme, or even destination – entirely free of charge. We’re here to support you every step of the way.
2. Extended Credit
If unforeseen circumstances require you to cancel your programme before departure, you won’t lose your money. We’ll issue Extended Credit for the full programme fee, allowing you to choose another Projects Abroad programme within 24 months.
3. Full Refunds
Unexpected situations can happen. In the unlikely event that we cancel your programme or can’t place you on your chosen programme, we’ll offer you alternatives. If they don’t work for you, we’ll provide a full refund – no questions asked. Additionally, you’ll receive a full refund if you cancel within five days of booking.
4. Transparent Cancellation Policy
For cancellations initiated by you, we offer tiered refunds based on the notice provided:
- Within 5 days of booking: Full refund
- 3+ months before start date: Full refund minus non-refundable deposit
- 2-3 months before start date: 66% refund of the programme fee
- 1-2 months before start date: 33% refund of the programme fee
Planning your adventure should be exciting, not stressful. Our Risk-Free Booking Guarantee empowers you to book with confidence, knowing you have flexible options if your plans change.
Start your life-changing experience today!
Notes
- Effective from 1 February 2024.
- Doesn’t apply to Study Abroad or Group trip bookings.
- While Unlimited Free Changes are available, date changes to programmes utilising Extended Credit are permitted only within the original 24-month validity period of the credit. For date changes beyond this timeframe, standard cancellation terms will apply.
- Extended Credit applies only to programme cancellations before departure. For date changes after departure, please refer to our standard change policy.
- For more information, refer to our terms and conditions.
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